When a television arrives in the eZHub with a 30 inch screen or larger, the cargo is marked as “White Glove Service” and an exception email is automatically sent to the main email of record. White Glove service is where your TV is removed from its packaging, inspected for damages and plugged in to ensure it is in working condition. Finally it is placed back in its original packaging which is then placed inside of another box for an additional layer of security. A detailed email is sent to the local agent with a quote for the service, (starting at $35), so the agent can provide information to you and instructions to the eZHub on whether or not you would like this service performed.
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