eZ Care

Don’t worry…we’ve got you covered!


Every parcel that enters one of our eZ Hubs is screened following strict TSA guidelines, as well as being checked against shipping documents for accuracy, and evaluated to identify damage. eZone takes this extra care to ensure air safety and customer satisfaction.

But our care doesn’t end there. In the unlikely event of loss or damage to your package, eZ Care – risk free shipping – has you covered. Unlike other shipping companies’ logistics insurance that may only cover you for the first $100.00 USD, eZone automatically insures all goods at 150% of your invoice value and payout is made at that 150%! Peace of mind at the reasonable rate of $1.50 per $100.00 USD (or part thereof) of your item’s insured value. Don’t worry if your package didn’t come with an invoice – coverage will automatically be applied up to $100.00 USD to all cargo received without a value.

We hope there won’t be a need, but it is nice to rest assured that eZ Care – risk free shipping – is there.  Local agents are happy to assist you through every step of the claims process and ensure your complete satisfaction.